/*! tailwindcss v4.3.0 | MIT License | https://tailwindcss.com */
@layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-border-style:solid;--tw-font-weight:initial;--tw-tracking:initial;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial}}}@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--text-xs:.75rem;--text-xs--line-height:calc(1 / .75);--text-sm:.875rem;--text-sm--line-height:calc(1.25 / .875);--text-base:1rem;--text-base--line-height:calc(1.5 / 1);--text-lg:1.125rem;--text-lg--line-height:calc(1.75 / 1.125);--font-weight-medium:500;--font-weight-semibold:600;--tracking-wide:.025em;--default-transition-duration:.15s;--default-transition-timing-function:cubic-bezier(.4, 0, .2, 1);--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before,::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){appearance:button}::file-selector-button{appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.fixed{position:fixed}.m-4{margin:calc(var(--spacing) * 4)}.\!my-4{margin-block:calc(var(--spacing) * 4)!important}.\!my-6{margin-block:calc(var(--spacing) * 6)!important}.mt-1{margin-top:calc(var(--spacing) * 1)}.mt-2{margin-top:calc(var(--spacing) * 2)}.mt-6{margin-top:calc(var(--spacing) * 6)}.\!mb-0{margin-bottom:calc(var(--spacing) * 0)!important}.\!mb-4{margin-bottom:calc(var(--spacing) * 4)!important}.\!mb-6{margin-bottom:calc(var(--spacing) * 6)!important}.mb-0{margin-bottom:calc(var(--spacing) * 0)}.mb-1{margin-bottom:calc(var(--spacing) * 1)}.mb-2{margin-bottom:calc(var(--spacing) * 2)}.mb-4{margin-bottom:calc(var(--spacing) * 4)}.block{display:block}.flex{display:flex}.grid{display:grid}.hidden{display:none}.inline{display:inline}.table{display:table}.h-screen{height:100vh}.w-full{width:100%}.flex-shrink{flex-shrink:1}.border-collapse{border-collapse:collapse}.transform{transform:var(--tw-rotate-x,) var(--tw-rotate-y,) var(--tw-rotate-z,) var(--tw-skew-x,) var(--tw-skew-y,)}.flex-col{flex-direction:column}.flex-wrap{flex-wrap:wrap}.items-center{align-items:center}.items-start{align-items:flex-start}.justify-between{justify-content:space-between}.justify-center{justify-content:center}.gap-2{gap:calc(var(--spacing) * 2)}.gap-4{gap:calc(var(--spacing) * 4)}.\!border{border-style:var(--tw-border-style)!important;border-width:1px!important}.border{border-style:var(--tw-border-style);border-width:1px}.\!border-\[\#E2E8F0\]{border-color:#e2e8f0!important}.py-1{padding-block:calc(var(--spacing) * 1)}.py-24{padding-block:calc(var(--spacing) * 24)}.pl-4{padding-left:calc(var(--spacing) * 4)}.text-base{font-size:var(--text-base);line-height:var(--tw-leading,var(--text-base--line-height))}.text-lg{font-size:var(--text-lg);line-height:var(--tw-leading,var(--text-lg--line-height))}.text-sm{font-size:var(--text-sm);line-height:var(--tw-leading,var(--text-sm--line-height))}.text-xs{font-size:var(--text-xs);line-height:var(--tw-leading,var(--text-xs--line-height))}.\!font-semibold{--tw-font-weight:var(--font-weight-semibold)!important;font-weight:var(--font-weight-semibold)!important}.font-medium{--tw-font-weight:var(--font-weight-medium);font-weight:var(--font-weight-medium)}.font-semibold{--tw-font-weight:var(--font-weight-semibold);font-weight:var(--font-weight-semibold)}.tracking-wide{--tw-tracking:var(--tracking-wide);letter-spacing:var(--tracking-wide)}.\!text-\[\#1B4F9C\]{color:#1b4f9c!important}.\!text-\[\#153D7A\]{color:#153d7a!important}.text-\[\#1A1A1A\]{color:#1a1a1a}.text-\[\#64748B\]{color:#64748b}.text-\[\#334155\]{color:#334155}.italic{font-style:italic}.filter{filter:var(--tw-blur,) var(--tw-brightness,) var(--tw-contrast,) var(--tw-grayscale,) var(--tw-hue-rotate,) var(--tw-invert,) var(--tw-saturate,) var(--tw-sepia,) var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.select-none{-webkit-user-select:none;user-select:none}@media (width>=40rem){.sm\:block{display:block}}@media (width>=48rem){.md\:hidden{display:none}.md\:inline-flex{display:inline-flex}}}:root{--brand-blue:#1b4f9c;--brand-blue-dark:#153d7a;--brand-blue-light:#2a6bc4;--brand-green:#4caf2e;--brand-green-dark:#3d9224;--brand-black:#1a1a1a;--brand-gray:#64748b;--brand-bg:#f1f5f9;--brand-border:#e2e8f0;--hm-sider-gradient:linear-gradient(180deg, #1b4f9c 0%, #153d7a 100%)}*{box-sizing:border-box;margin:0;padding:0}body{background-color:var(--brand-bg);color:var(--brand-black);-webkit-font-smoothing:antialiased;font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif}.ant-form-item-label>label.ant-form-item-required:not(.ant-form-item-required-mark-hidden):before,.ant-form-item-label>label.ant-form-item-required:not(.ant-form-item-required-mark-hidden):after{color:#ff4d4f!important}.hm-form{width:100%;min-width:0}.hm-form .ant-form-item{margin-bottom:18px}.hm-form .ant-form-item-label{padding-bottom:6px}.hm-form .ant-form-item-label>label{white-space:normal;height:auto;color:var(--brand-blue-dark);font-weight:500;line-height:1.4}.hm-form .ant-form-item-extra{line-height:1.45}.hm-form .ant-input,.hm-form .ant-input-affix-wrapper,.hm-form .ant-input-textarea,.hm-form .ant-input-textarea-affix-wrapper,.hm-form .ant-select{width:100%;max-width:100%}.hm-form .ant-select-selector{width:100%!important}.hm-search-select{width:100%;max-width:100%}.hm-form-section-title{color:var(--brand-blue-dark)!important;margin-bottom:16px!important;font-weight:600!important}.hm-form-divider{margin-block:24px!important}.hm-form-row{width:100%;min-width:0}.hm-form-actions{margin-top:20px!important;margin-bottom:0!important}.hm-form-actions .ant-btn{min-height:44px;font-weight:600}.create-complaint-page{width:100%;min-width:0}.create-complaint-card{border:1px solid var(--brand-border)!important;border-radius:12px!important}.create-complaint-card .ant-card-body{padding:24px}.ant-btn:not(.ant-btn-circle):not(.ant-btn-round),.ant-input,.ant-input-affix-wrapper,.ant-input-number,.ant-select-selector,.ant-picker{border-radius:4px!important}.hm-app-shell{background:var(--brand-bg);min-height:100vh}.hm-sider-fixed{z-index:200;background:var(--hm-sider-gradient);height:100vh;transition:width .2s;position:fixed;top:0;left:0;overflow:hidden;box-shadow:2px 0 12px #153d7a26}.hm-sider-inner{flex-direction:column;height:100vh;display:flex;overflow:hidden}.hm-sider-logo{border-bottom:1px solid #ffffff1f;flex-shrink:0;justify-content:center;align-items:center;height:108px;padding:18px 14px;display:flex}.hm-sider-logo-img{object-fit:contain;background:#fff;border-radius:8px;width:auto;max-width:100%;height:72px;padding:8px;transition:height .2s,padding .2s;display:block}.hm-sider-collapsed .hm-sider-logo{height:84px;padding:14px 8px}.hm-sider-collapsed .hm-sider-logo-img{border-radius:6px;height:52px;padding:5px}.hm-sider-menu{scrollbar-width:thin;scrollbar-color:#ffffff40 transparent;flex:1;min-height:0;padding:8px 0 16px;overflow:hidden auto}.hm-sider-menu::-webkit-scrollbar{width:4px}.hm-sider-menu::-webkit-scrollbar-thumb{background:#ffffff40;border-radius:4px}.hm-sider-fixed .ant-menu-dark,.hm-mobile-drawer .ant-menu-dark,.hm-sider-drawer-inner .ant-menu-dark{background:0 0!important;border-inline-end:none!important}.hm-sider-fixed .ant-menu-dark .ant-menu-item-selected,.hm-mobile-drawer .ant-menu-dark .ant-menu-item-selected,.hm-sider-drawer-inner .ant-menu-dark .ant-menu-item-selected{font-weight:500;background-color:var(--brand-green)!important}.hm-sider-fixed .ant-menu-dark .ant-menu-item-selected .anticon,.hm-mobile-drawer .ant-menu-dark .ant-menu-item-selected .anticon,.hm-sider-drawer-inner .ant-menu-dark .ant-menu-item-selected .anticon{color:#fff!important}.hm-main-area{flex-direction:column;min-width:0;min-height:100vh;transition:margin-left .2s;display:flex}.hm-header{border-bottom:1px solid var(--brand-border);box-shadow:0 2px 8px #1b4f9c0f;z-index:100!important;background:#fff!important;height:auto!important;padding:0!important;line-height:normal!important;position:sticky!important;top:0!important}.hm-header-accent{background:linear-gradient(90deg, var(--brand-blue) 0%, var(--brand-green) 100%);height:3px}.hm-header-inner{justify-content:space-between;align-items:center;gap:16px;height:60px;padding:0 20px 0 16px;display:flex}.hm-header-left{align-items:center;gap:4px;min-width:0;display:flex}.hm-header-toggle{flex-shrink:0;color:var(--brand-blue)!important;width:40px!important;height:40px!important;font-size:16px!important}.hm-header-toggle:hover{background:#1b4f9c0f!important}.hm-header-divider{background:var(--brand-border);flex-shrink:0;width:1px;height:28px;margin:0 8px}.hm-header-context{flex-direction:column;min-width:0;display:flex}.hm-header-org{color:var(--brand-gray);text-transform:uppercase;letter-spacing:.04em;font-size:11px;font-weight:500;line-height:1.2}.hm-header-page{color:var(--brand-blue-dark);white-space:nowrap;text-overflow:ellipsis;font-size:15px;font-weight:600;line-height:1.3;overflow:hidden}.hm-header-right{flex-shrink:0;align-items:center;gap:12px;display:flex}.hm-header-role{border:none!important;border-radius:4px!important;margin:0!important;padding:2px 10px!important;font-size:12px!important;font-weight:500!important}.hm-user-trigger{border:1px solid var(--brand-border);cursor:pointer;background:#fff;border-radius:10px;align-items:center;gap:10px;padding:6px 12px 6px 6px;transition:border-color .2s,box-shadow .2s;display:flex}.hm-user-trigger:hover{border-color:#1b4f9c4d;box-shadow:0 2px 8px #1b4f9c14}.hm-user-info{text-align:left;line-height:1.25}.hm-user-name{color:var(--brand-black)!important;font-size:13px!important;display:block!important}.hm-user-dept{color:var(--brand-gray)!important;font-size:11px!important;display:block!important}.hm-user-chevron{color:var(--brand-gray);font-size:10px}.hm-content{background:var(--brand-bg);flex:1;min-width:0;padding:20px 24px 24px}.hm-content-inner{border:1px solid var(--brand-border);background:#fff;border-radius:12px;min-width:0;min-height:calc(100vh - 152px);padding:20px 24px;overflow-x:clip;box-shadow:0 1px 3px #1b4f9c0f}.ant-layout-sider.hm-sider{border-right:none;background:linear-gradient(180deg, var(--brand-blue) 0%, var(--brand-blue-dark) 100%)!important}.hm-sider .ant-menu-dark{background:0 0!important}.hm-header-title{color:var(--brand-blue-dark);letter-spacing:.01em;font-size:15px;font-weight:600}.hm-header-subtitle{color:var(--brand-gray);font-size:12px}.page-header{border-bottom:1px solid var(--brand-border);margin-bottom:24px;padding-bottom:16px}.page-title{color:var(--brand-blue-dark)!important;margin-bottom:0!important;font-weight:600!important}.stat-cards-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;display:grid}.stat-card{height:100%;transition:box-shadow .2s,border-color .2s;border:1px solid var(--brand-border)!important;border-radius:12px!important}.stat-card .ant-card-body{height:100%;padding:18px 20px!important}.stat-card-inner{align-items:center;gap:14px;min-height:56px;display:flex}.stat-card-icon{border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:20px;display:inline-flex}.stat-card .ant-statistic{min-width:0}.stat-card:hover{box-shadow:0 4px 16px #1b4f9c1a;border-color:#1b4f9c26!important}.stat-card .ant-statistic-title{color:var(--brand-gray);font-size:13px;font-weight:500;margin-bottom:2px!important}.dashboard-page{width:100%;min-width:0;max-width:1280px}.dashboard-action-cards{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-top:24px;display:grid}.dashboard-action-card{cursor:pointer;transition:box-shadow .2s,border-color .2s,transform .15s;box-shadow:0 1px 3px #1b4f9c0a;border:1px solid var(--brand-border)!important;border-radius:12px!important}.dashboard-action-card:hover{box-shadow:0 4px 12px #1b4f9c1a;border-color:#1b4f9c59!important}.dashboard-action-card .ant-card-body{padding:18px 20px!important}.dashboard-action-card-inner{align-items:center;gap:14px;min-width:0;display:flex}.dashboard-action-card-icon{width:44px;height:44px;color:var(--brand-blue);background:#1b4f9c14;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;font-size:20px;display:flex}.dashboard-action-card-label{line-height:1.35;color:var(--brand-blue-dark)!important;font-size:14px!important}.dashboard-complaints-panel{margin-top:24px}.dashboard-info-grid{grid-template-columns:repeat(auto-fit,minmax(280px,1fr));gap:16px;margin-top:20px;display:grid}.dashboard-ward-chart-panel{grid-column:1/-1}.dashboard-ward-chart-subtitle{margin-bottom:12px;font-size:13px;line-height:1.45;display:block}.dashboard-table-scroll,.hm-table-scroll{-webkit-overflow-scrolling:touch;width:100%;min-width:0;max-width:100%;overflow-x:auto}.hm-table-scroll .hm-data-table.ant-table-wrapper{min-width:0}.hm-table-scroll .ant-table-wrapper:not(.hm-data-table){min-width:max-content}.hm-data-table .ant-table-cell-fix-right,.hm-data-table .ant-table-cell-fix-left{z-index:2}.hm-data-table .ant-table-thead>tr>th.ant-table-cell-fix-right,.hm-data-table .ant-table-thead>tr>th.ant-table-cell-fix-left{z-index:3;background:#fafafa!important}.hm-data-table .ant-table-tbody>tr>td.ant-table-cell-fix-right,.hm-data-table .ant-table-tbody>tr>td.ant-table-cell-fix-left{background:#fff}.hm-data-table .ant-table-tbody>tr:hover>td.ant-table-cell-fix-right,.hm-data-table .ant-table-tbody>tr:hover>td.ant-table-cell-fix-left{background:#fafafa}.hm-data-table .ant-table-cell-fix-right-first:after,.hm-data-table .ant-table-cell-fix-left-last:after{box-shadow:inset 10px 0 8px -8px #0f172a1f}.hm-data-table .hm-table-action-col{white-space:nowrap}.hm-data-table .ant-table-thead>tr>th.hm-table-action-col,.hm-data-table .ant-table-tbody>tr>td.hm-table-action-col{padding-inline:10px!important}.complaints-table .ant-table-cell-fix-right.hm-table-action-col{right:0!important}.complaints-list-card .ant-card-body{min-width:0}.dashboard-panel .hm-table-scroll,.complaints-list-card .hm-table-scroll{margin:0 -2px}.complaints-list-card .hm-table-scroll .ant-table-content,.dashboard-panel .hm-table-scroll .ant-table-content{-webkit-overflow-scrolling:touch;overflow-x:auto!important}.dashboard-panel{min-width:0;overflow:hidden;box-shadow:0 1px 3px #1b4f9c0a;border:1px solid var(--brand-border)!important;border-radius:12px!important}.dashboard-panel .ant-card-head{border-bottom:1px solid var(--brand-border);min-height:48px;padding:0 20px!important}.dashboard-panel .ant-card-head-title{color:var(--brand-blue-dark)!important;font-size:15px!important;font-weight:600!important}.dashboard-panel .ant-card-body{padding:16px 20px!important}.dashboard-panel-main .ant-card-body{padding:16px 20px 12px!important}@media (width<=1200px){.stat-cards-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=992px){.dashboard-action-cards{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=640px){.stat-cards-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (width<=480px){.stat-cards-grid{grid-template-columns:1fr}}.auth-split{width:100%;min-height:100vh;display:flex}.auth-split-brand{background:var(--brand-blue-dark);flex:1.35;justify-content:center;align-items:center;display:flex;position:relative;overflow:hidden}.auth-split-brand:before{content:"";z-index:0;background:url(/haldia-port-bg.png) 50%/cover no-repeat;position:absolute;inset:0;transform:scale(1.02)}.auth-split-brand-bg{z-index:1;pointer-events:none;background:linear-gradient(160deg,#1b4f9cb8 0%,#153d7aad 45%,#0f2d5cbf 100%),radial-gradient(circle at 20% 80%,#4caf2e38 0%,#0000 55%),radial-gradient(circle at 80% 15%,#ffffff1a 0%,#0000 45%);position:absolute;inset:0}.auth-split-brand-content{z-index:2;color:#fff;width:100%;max-width:620px;padding:48px 64px;position:relative}.auth-split-logo-wrap{justify-content:center;margin-bottom:32px;display:flex}.auth-split-logo{object-fit:contain;background:#fff;border-radius:12px;width:auto;height:120px;padding:12px 16px;box-shadow:0 8px 32px #0003}.auth-split-title{text-align:center;text-shadow:0 1px 8px #00000040;color:#fff!important;margin-bottom:8px!important;font-size:28px!important;font-weight:700!important;line-height:1.25!important}.auth-split-tagline{text-align:center;color:#ffffffe0;text-shadow:0 1px 4px #0003;margin-bottom:40px;font-size:14px;display:block}.auth-split-features{flex-direction:column;gap:20px;display:flex}.auth-split-feature{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffff1f;border:1px solid #ffffff2e;border-radius:12px;align-items:flex-start;gap:16px;padding:16px 18px;transition:background .2s;display:flex}.auth-split-feature:hover{background:#ffffff2e}.auth-split-feature-icon{background:var(--brand-green);color:#fff;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;font-size:18px;display:flex}.auth-split-feature-title{color:#fff;margin-bottom:2px;font-size:14px;font-weight:600}.auth-split-feature-desc{color:#ffffffa6;font-size:12px;line-height:1.45}.auth-split-footer{text-align:center;color:#ffffff73;margin-top:40px;font-size:12px;display:block}.auth-split-form{background:#fff;flex:1;justify-content:center;align-items:center;min-width:380px;padding:40px 32px;display:flex}.auth-split-form-inner{width:100%;max-width:420px}.login-panel{width:100%}.login-mobile-brand{text-align:center;margin-bottom:28px;display:none}.login-mobile-logo{object-fit:contain;background:#fff;border-radius:10px;height:80px;padding:8px;box-shadow:0 4px 16px #1b4f9c1f}.login-panel-header{margin-bottom:32px}.login-panel-title{color:var(--brand-blue-dark)!important;margin-bottom:6px!important;font-weight:700!important}.login-panel-subtitle{color:var(--brand-gray);font-size:14px}.login-alert{border-radius:10px;margin-bottom:24px}.login-form .ant-form-item-label>label{color:var(--brand-black);width:100%;font-size:13px;font-weight:500}.login-form .ant-form-item{margin-bottom:14px}.login-form .ant-form-item .ant-form-item-label{padding-bottom:4px}.login-password-label{justify-content:space-between;align-items:center;gap:12px;width:100%;display:flex}.login-forgot-link{color:var(--brand-blue);white-space:nowrap;font-size:12px;font-weight:500;text-decoration:none}.login-forgot-link:hover{color:var(--brand-blue-light);text-decoration:underline}.forgot-back-top{color:var(--brand-gray);align-items:center;gap:6px;margin-bottom:24px;font-size:13px;font-weight:500;text-decoration:none;transition:color .2s;display:inline-flex}.forgot-back-top:hover{color:var(--brand-blue)}.forgot-back-link{text-decoration:none}.forgot-success-icon{width:64px;height:64px;color:var(--brand-blue);background:#1b4f9c14;border:1px solid #1b4f9c26;border-radius:50%;justify-content:center;align-items:center;margin:0 auto 24px;font-size:28px;display:flex}.forgot-steps-list{color:var(--brand-gray);margin:8px 0 0;padding-left:18px;font-size:13px;line-height:1.7}.forgot-steps-list li{margin-bottom:4px}.login-form .ant-input,.login-form .ant-input-affix-wrapper,.login-form .ant-input-password .ant-input{border-radius:4px!important;height:44px!important}.login-form .ant-input-affix-wrapper{padding-top:0;padding-bottom:0}.login-submit-wrap{margin-top:10px;margin-bottom:0!important}.login-signup-prompt{text-align:center;margin-top:20px;margin-bottom:0}.login-submit-btn{margin-top:4px;border-radius:4px!important;height:48px!important;font-size:15px!important;font-weight:600!important}.login-secure-note{background:var(--brand-bg);border:1px solid var(--brand-border);border-radius:10px;align-items:flex-start;gap:10px;margin-top:28px;padding:14px 16px;display:flex}.login-secure-icon{color:var(--brand-green);flex-shrink:0;margin-top:2px;font-size:16px}.login-secure-text{color:var(--brand-gray)!important;font-size:12px!important;line-height:1.5!important}.auth-page{background:linear-gradient(135deg,#f8fafc 0%,#e8f0fe 50%,#f0f7eb 100%);min-height:100vh}.auth-card{border:1px solid var(--brand-border)!important;border-radius:16px!important;box-shadow:0 8px 32px #1b4f9c1f!important}.auth-card .ant-card-body{padding:32px!important}.ant-table-wrapper .ant-table-thead>tr>th{font-size:13px;font-weight:600}.complaints-list-card{box-shadow:0 1px 3px #1b4f9c0a;border:1px solid var(--brand-border)!important;border-radius:12px!important}.complaints-list-card .ant-card-body{padding:20px 24px!important}.complaint-filters-bar{border-bottom:1px solid var(--brand-border);margin-bottom:16px;padding-bottom:16px}.complaint-filters-rows{flex-direction:column;gap:8px;display:flex}.complaint-filters-row{flex-wrap:wrap;align-items:flex-end;gap:8px;display:flex}.complaint-filters-row-secondary{justify-content:space-between}.complaint-filters-row-secondary .complaint-filters-actions{margin-left:auto}.complaint-filters-item{flex:0 132px;min-width:118px;margin-bottom:0!important}.complaint-filters-item .ant-form-item-control-input{min-height:auto}.complaint-filters-search{flex:200px;min-width:160px;max-width:240px}.complaint-filters-item-sm{flex:0 100px;min-width:90px}.complaint-filters-department{flex:220px;min-width:200px;max-width:280px}.complaint-filters-status{flex:190px;min-width:170px;max-width:240px}.complaint-filters-date,.complaint-filters-assignee{flex:220px;min-width:200px;max-width:280px}.complaint-filters-actions{flex-shrink:0;align-items:center;gap:8px;display:flex}@media (width<=768px){.complaint-filters-row{flex-direction:column;align-items:stretch}.complaint-filters-row-secondary .complaint-filters-actions{margin-left:0}.complaint-filters-item,.complaint-filters-search,.complaint-filters-item-sm,.complaint-filters-department,.complaint-filters-status,.complaint-filters-date,.complaint-filters-assignee{flex:auto;width:100%;min-width:0;max-width:none}.complaint-filters-actions{justify-content:stretch}}.complaints-table .ant-table-thead>tr>th,.complaints-table .ant-table-tbody>tr>td{vertical-align:middle}.complaints-table .ant-table-thead>tr>th{white-space:nowrap;padding:12px 16px!important}.complaints-table .ant-table-tbody>tr>td{padding:10px 16px!important}.complaints-table .ant-table-thead>tr>th{background:#fafafa}.complaint-ack-cell{color:var(--brand-blue-dark);white-space:nowrap;background:#1b4f9c0f;border:1px solid #1b4f9c1f;border-radius:4px;align-items:center;padding:3px 8px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:12px;font-weight:600;line-height:1.4;display:inline-flex}.complaint-ack-link{cursor:pointer;text-decoration:none;transition:background-color .2s,border-color .2s,color .2s}.complaint-ack-link:hover{color:var(--brand-blue);background:#1b4f9c1f;border-color:#1b4f9c40}.complaint-ack-link:focus-visible{outline:2px solid var(--brand-blue);outline-offset:2px}.complaint-table-ellipsis{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.complaint-table-name{text-overflow:ellipsis;white-space:nowrap;color:var(--brand-black);font-size:13px;font-weight:500;line-height:1.4;display:block;overflow:hidden}.complaint-table-assignee,.complaint-table-category{white-space:normal;word-break:break-word;color:var(--brand-black);font-size:13px;line-height:1.35;display:block}.complaints-table-compact .complaint-table-name,.complaint-table-name-full{white-space:normal;word-break:break-word;text-overflow:unset;font-size:13px;line-height:1.35;overflow:visible}.complaints-table-compact .complaint-ack-cell{padding:2px 6px;font-size:11px}.complaints-table-compact .ant-tag{white-space:normal;text-align:center;max-width:100%;margin-inline-end:0;padding-inline:6px;font-size:11px;line-height:1.25}.complaint-view-btn{height:auto!important;padding-inline:0!important}.complaints-table-pagination{border-top:1px solid var(--brand-border);padding-top:16px;margin:16px 0 0!important}.complaints-table-pagination .ant-pagination{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.complaints-table-pagination .ant-pagination-total-text{min-width:0;color:var(--brand-text-muted,#00000073);text-align:left;flex:1;margin-inline-end:16px!important}.complaint-timeline .ant-timeline-item-content{min-height:48px}.hm-avatar{background:linear-gradient(135deg, var(--brand-blue) 0%, var(--brand-blue-light) 100%)!important}@media (width<=992px){.auth-split{flex-direction:column}.auth-split-brand{display:none}.auth-split-form{background:linear-gradient(#f8fafc 0%,#fff 30%);flex:1;min-height:100vh;padding:40px 24px}.login-mobile-brand{display:block}}@media (width<=768px){.ant-table-wrapper{overflow-x:auto}.hm-content-inner{border-radius:8px;padding:16px}.hm-content{padding:12px}.hm-header-inner{padding:0 12px}.complaint-summary-row{grid-template-columns:1fr}.complaint-assignment-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 20px}.complaint-info-span-2{grid-column:span 1}.complaint-detail-header-top,.complaint-detail-header-main,.complaint-detail-header-body{flex-direction:column;align-items:flex-start;gap:12px}.complaint-detail-header-title,.complaint-detail-header-left{width:100%}.complaint-header-right{align-self:stretch;align-items:flex-start;width:100%}.complaint-header-badges,.complaint-header-actions{justify-content:flex-start}.complaint-detail-topbar{flex-direction:column;align-items:stretch;gap:10px}.complaint-detail-topbar .complaint-back-btn{white-space:normal;text-align:left;align-self:flex-start;max-width:100%;height:auto;line-height:1.35}.complaint-detail-topbar-actions{flex-direction:column;align-items:stretch;gap:8px;width:100%}.complaint-detail-topbar-actions .ant-btn{justify-content:center;width:100%;max-width:100%;margin:0}.complaint-detail-topbar .print-ack-btn,.complaint-detail-topbar .print-report-btn{flex-shrink:1;width:100%}}.complaint-detail-page{max-width:1280px}.page-loading,.complaint-detail-loading{justify-content:center;align-items:center;min-height:320px;padding:80px 0;display:flex}.complaint-back-btn{font-weight:500;color:var(--brand-blue)!important;margin-bottom:0!important;padding-left:0!important}.complaint-detail-topbar{justify-content:space-between;align-items:center;gap:12px;margin-bottom:16px;display:flex}.complaint-detail-topbar .print-ack-btn{flex-shrink:0;margin-top:0}.complaint-detail-topbar-actions{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.print-report-btn{border-color:var(--brand-blue-dark);color:var(--brand-blue-dark);flex-shrink:0;margin-top:0;font-weight:600}.print-report-btn:not(:disabled):hover{color:var(--brand-blue)!important;border-color:var(--brand-blue)!important;background:#1b4f9c0f!important}.print-report-modal-hint{color:var(--brand-gray);margin:0 0 12px;font-size:13px;line-height:1.5}.complaint-print-page{background:#e8edf3;flex-direction:column;min-height:100vh;display:flex}.complaint-print-page-loading,.complaint-print-page-error{justify-content:center;align-items:center;padding:48px 16px;display:flex}.complaint-print-page-error{max-width:640px;margin:0 auto}.complaint-print-toolbar{border-bottom:1px solid var(--brand-gray-border);z-index:10;background:#fff;align-items:center;gap:12px;padding:10px 16px;display:flex;position:sticky;top:0}.complaint-print-toolbar-title{color:var(--brand-blue-dark);flex:1;font-size:15px;font-weight:600}.complaint-print-hint{color:var(--brand-gray);border-bottom:1px solid var(--brand-gray-border);background:#fff;margin:0;padding:10px 16px;font-size:13px;line-height:1.5}.complaint-print-preview{flex:1;justify-content:center;align-items:flex-start;padding:24px 16px 40px;display:flex;overflow:auto}.complaint-print-sheet{background:#fff;border:1px solid #d5dde8;width:210mm;max-width:calc(100vw - 32px);min-height:297mm;overflow:hidden;box-shadow:0 10px 36px #0f172a1f}.complaint-print-frame{background:#fff;border:0;width:210mm;max-width:100%;min-height:297mm;display:block}@media print{.complaint-print-toolbar,.complaint-print-hint,.complaint-print-preview{padding:0!important}.complaint-print-page{background:#fff;display:block}.complaint-print-sheet{width:100%;max-width:none;min-height:0;box-shadow:none;border:0;overflow:visible}.complaint-print-frame{width:100%;min-height:100vh}}.print-report-preview-frame{border:1px solid var(--brand-border);background:#fff;border-radius:8px;width:100%;height:min(70vh,640px);display:block}.complaint-detail-header{border:1px solid var(--brand-border);border-top:4px solid var(--brand-blue);background:#fff;border-radius:12px;margin-bottom:20px;padding:18px 22px;box-shadow:0 1px 3px #1b4f9c0f}.complaint-detail-header-ack{margin-bottom:8px}.complaint-detail-header-body{justify-content:space-between;align-items:center;gap:20px;display:flex}.complaint-detail-header-left{flex:1;min-width:0}.complaint-detail-header-top{justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:12px;display:flex}.complaint-detail-header-main{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.complaint-detail-header-title{min-width:0}.complaint-ack-label{text-transform:uppercase;letter-spacing:.04em;color:var(--brand-gray);margin-bottom:4px;font-size:12px;display:block}.complaint-ack-number{color:var(--brand-blue-dark);letter-spacing:.02em;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:1.25rem;font-weight:700}.print-ack-btn{margin-top:0;font-weight:600;box-shadow:0 2px 6px #1b4f9c47;background:var(--brand-blue-dark)!important;border-color:var(--brand-blue-dark)!important}.print-ack-btn:not(:disabled):hover{background:var(--brand-blue)!important;border-color:var(--brand-blue)!important}.print-ack-modal-hint{color:var(--brand-gray);margin:0 0 12px;font-size:13px;line-height:1.5}.print-ack-preview-frame{border:1px solid var(--brand-border);background:#fff;border-radius:8px;width:100%;height:min(70vh,640px);display:block}.complaint-header-badges{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:8px;display:flex}.complaint-header-right{flex-direction:column;flex-shrink:0;justify-content:center;align-self:center;align-items:flex-end;gap:8px;max-width:min(100%,420px);display:flex}.complaint-header-actions{flex-wrap:wrap;justify-content:flex-end;gap:8px;display:flex}.complaint-mark-resolved-btn.ant-btn-primary{background:#4caf2e;border-color:#4caf2e;box-shadow:0 2px 6px #4caf2e47}.complaint-mark-resolved-btn.ant-btn-primary:not(:disabled):hover{background:#3d9224!important;border-color:#3d9224!important}.complaint-mark-resolved-btn.ant-btn-primary:not(:disabled):active{background:#2f731c!important;border-color:#2f731c!important}.complaint-approve-btn.ant-btn-primary{background:#4caf2e;border-color:#4caf2e;box-shadow:0 2px 6px #4caf2e47}.complaint-approve-btn.ant-btn-primary:not(:disabled):hover{background:#3d9224!important;border-color:#3d9224!important}.complaint-approve-btn.ant-btn-primary:not(:disabled):active{background:#2f731c!important;border-color:#2f731c!important}.mark-resolved-modal-icon{color:#4caf2e;background:#f0fdf4}.mark-resolved-confirm-alert .ant-alert-message{font-size:15px;font-weight:600}.mark-resolved-confirm-note{border:1px solid var(--brand-border);background:var(--brand-bg);border-radius:8px;padding:12px 14px}.attachment-preview-compact .attachment-slots-grid{margin-top:0}.attachment-preview-compact .attachment-slots-section+.attachment-slots-section{margin-top:10px}.complaint-timeline-attachments .attachment-preview-compact .attachment-slot{min-height:72px}.complaint-timeline-attachments .attachment-preview-compact .attachment-slot-preview,.complaint-timeline-attachments .attachment-preview-compact .attachment-slot-preview-wrap,.complaint-timeline-attachments .attachment-preview-compact .attachment-slot-preview-wrap img{height:72px}.complaint-request-update-btn{color:#b45309!important;background:#fffbeb!important;border-color:#fbbf24!important}.complaint-request-update-btn:hover{color:#92400e!important;background:#fef3c7!important;border-color:#f59e0b!important}.complaint-detail-title{color:var(--brand-blue-dark)!important;margin:0!important;font-weight:600!important;line-height:1.35!important}.complaint-detail-meta{color:var(--brand-gray);flex-wrap:wrap;align-items:center;gap:8px;font-size:14px;display:flex}.complaint-meta-dot{color:#cbd5e1;-webkit-user-select:none;user-select:none}.complaint-summary-row{grid-template-columns:repeat(3,1fr);gap:16px;margin-bottom:20px;display:grid}.complaint-summary-chip{border:1px solid var(--brand-border);background:#fff;border-radius:10px;align-items:flex-start;gap:14px;padding:16px 18px;display:flex}.complaint-summary-icon{color:var(--brand-blue);margin-top:2px;font-size:20px}.complaint-summary-label{margin-bottom:2px;font-size:12px;display:block}.complaint-detail-grid{grid-template-columns:1fr 340px;align-items:start;gap:24px;display:grid}.complaint-detail-grid-single{grid-template-columns:1fr}.complaint-detail-main{flex-direction:column;gap:20px;min-width:0;display:flex}.complaint-detail-sidebar{flex-direction:column;gap:20px;display:flex;position:sticky;top:80px}.complaint-section-card{overflow:hidden;box-shadow:0 1px 3px #1b4f9c0a;border:1px solid var(--brand-border)!important;border-radius:12px!important}.complaint-section-card .ant-card-body{padding:0!important}.complaint-section-head{border-bottom:none;align-items:center;gap:14px;padding:16px 22px;display:flex}.complaint-section-body{padding:20px 24px}.complaint-section-head-text{flex:1;min-width:0}.complaint-section-subtitle{margin-top:4px;font-size:13px;line-height:1.45;display:block;color:#ffffffe6!important}.complaint-section-badge{color:#fff;background:#ffffff2e;border:1px solid #ffffff38;border-radius:999px;flex-shrink:0;align-self:center;padding:5px 12px;font-size:12px;font-weight:600;line-height:1.2}.complaint-section-icon{color:#fff;background:#ffffff29;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:44px;height:44px;font-size:22px;display:flex}.complaint-section-title{color:#fff!important;margin:0!important;font-size:18px!important;font-weight:600!important;line-height:1.3!important}.complaint-section-card--description .complaint-section-head{background:var(--brand-blue-dark,#153d7a)}.complaint-section-card--citizen .complaint-section-head{background:#0f766e}.complaint-section-card--attachments .complaint-section-head{background:#2f6b1f}.complaint-section-card--assignment .complaint-section-head{background:#1d4ed8}.complaint-section-card--activity .complaint-section-head{background:#6d28d9}.complaint-section-card--activity .complaint-section-body{background:#faf8ff}.complaint-section-card--timeline-report .complaint-section-head{background:#b45309}.complaint-section-card--timeline-report .complaint-section-body{background:#fffdf8}.complaint-timeline-report{flex-direction:column;gap:24px;display:flex}.complaint-timeline-report-summary{grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;display:grid}.complaint-timeline-report-summary-card{background:#fff;border:1px solid #e8dfd2;border-radius:10px;padding:16px 18px;box-shadow:0 1px 2px #0f172a0a}.complaint-timeline-report-summary-label{text-transform:uppercase;letter-spacing:.03em;margin-bottom:8px;font-size:12px;font-weight:600;display:block}.complaint-timeline-report-summary-value{margin-bottom:6px;font-size:22px;line-height:1.2;display:block}.complaint-timeline-report-summary-hint{font-size:12px;line-height:1.45;display:block}.complaint-timeline-report-chart-block,.complaint-timeline-report-table-block{background:#fff;border:1px solid #e8dfd2;border-radius:10px;padding:18px 20px}.complaint-timeline-report-block-head{margin-bottom:14px}.complaint-timeline-report-block-title{color:var(--brand-blue-dark);margin-bottom:4px;font-size:15px;display:block}.complaint-timeline-report-block-subtitle{font-size:13px;line-height:1.45;display:block}.complaint-timeline-report-chart-scroll{overflow-x:auto}.complaint-timeline-report-chart-wrap{min-width:100%}.complaint-timeline-report-chart-empty{text-align:center;background:#fafaf8;border:1px dashed #e8dfd2;border-radius:8px;padding:24px 12px}.complaint-timeline-report-tooltip{border:1px solid var(--brand-border);background:#fff;border-radius:8px;padding:10px 12px;box-shadow:0 4px 12px #0f172a14}.complaint-timeline-report-transition{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.complaint-timeline-report-transition-arrow{color:#64748b;font-size:14px;font-weight:600;line-height:1}.complaint-timeline-report-phase-from{margin:0;font-weight:600}.complaint-timeline-report-phase-to{color:#334155;background:#f8fafc;border:1px solid #dbe4f0;margin:0;font-weight:600}.complaint-timeline-report-phase-tag{margin:0;font-weight:600}.complaint-timeline-report-duration{color:var(--brand-blue-dark)}.complaint-timeline-report-ongoing{font-size:12px;font-weight:400}.complaint-timeline-report-handler{flex-direction:column;gap:2px;min-width:0;display:flex}.complaint-timeline-report-handler-role{font-size:12px}.complaint-timeline-report-empty{border:1px dashed var(--brand-border);background:#fff;border-radius:10px;padding:28px 16px}.complaint-description{color:#334155;white-space:pre-wrap;font-size:15px;line-height:1.65;margin-bottom:0!important}.complaint-info-grid{grid-template-columns:repeat(2,1fr);gap:20px 28px;display:grid}.complaint-info-grid-4{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px 24px}.complaint-info-grid-description{grid-template-columns:repeat(5,minmax(0,1fr));gap:16px 20px}.complaint-info-field{min-width:0}.complaint-info-span-2{grid-column:span 2}.complaint-info-span-full{grid-column:1/-1}@media (width<=1200px){.complaint-info-grid-description{grid-template-columns:repeat(4,minmax(0,1fr));gap:16px 20px}}@media (width<=1024px){.complaint-info-grid-4{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px 20px}}@media (width<=768px){.complaint-info-grid,.complaint-info-grid-4,.complaint-info-grid-description{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 16px}.complaint-info-span-2,.complaint-info-span-full{grid-column:auto}.complaint-info-label{letter-spacing:.02em;line-height:1.35}.complaint-info-value{font-size:14px}.complaint-info-value .contact-link[href^=tel\:]{white-space:nowrap}.complaint-info-value .contact-link[href^=mailto\:]{overflow-wrap:anywhere;word-break:normal}}.complaint-info-label{text-transform:uppercase;letter-spacing:.03em;color:var(--brand-gray);margin-bottom:4px;font-size:12px;font-weight:500;display:block}.complaint-info-value{color:#1e293b;word-break:break-word;font-size:15px;line-height:1.5}.complaint-get-directions-btn{flex-shrink:0}.complaint-info-value a,.contact-link{color:var(--brand-blue);font-weight:500;text-decoration:none}.complaint-info-value a:hover,.contact-link:hover{color:var(--brand-blue-dark);text-decoration:underline}.complaint-sidebar-stats{flex-direction:column;gap:16px;display:flex}.complaint-detail-bottom{flex-direction:column;gap:20px;margin-top:8px;display:flex}.complaint-detail-accordion{border:1px solid var(--brand-border);background:#fff;border-radius:12px;overflow:hidden;box-shadow:0 1px 3px #1b4f9c0a}.complaint-detail-accordion .ant-collapse-item{border-bottom:1px solid var(--brand-border)!important}.complaint-detail-accordion .ant-collapse-item:last-child{border-bottom:none!important}.complaint-detail-accordion .ant-collapse-header{align-items:center!important;padding:16px 20px!important}.complaint-detail-accordion .ant-collapse-content-box{padding:16px 20px 20px!important}.complaint-detail-accordion-label{color:var(--brand-blue-dark);align-items:center;gap:10px;font-weight:600;display:inline-flex}.complaint-detail-accordion-count{font-size:13px;font-weight:400}.complaint-assignment-panel{flex-direction:column;gap:20px;display:flex}.complaint-assignment-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:16px 24px;display:grid}.complaint-assignment-value{word-break:break-word;margin-top:4px;font-size:15px;line-height:1.5;display:block}.complaint-assignment-rejection{border-top:1px solid var(--brand-border);padding-top:4px}.complaint-assignment-rejection-text{white-space:pre-wrap;word-break:break-word;color:#1e293b;margin-top:4px;font-size:15px;line-height:1.6;display:block}.complaint-assignment-instructions{border-top:1px solid var(--brand-border);padding-top:4px}.complaint-assignment-instructions-text{white-space:pre-wrap;word-break:break-word;color:#1e293b;margin-top:4px;font-size:15px;line-height:1.6;display:block}.complaint-assignment-instructions-alert .ant-alert-description{white-space:pre-wrap}.complaint-activity-empty{border:1px dashed var(--brand-border);text-align:center;background:#fff;border-radius:10px;flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:28px 16px;display:flex}.complaint-activity-empty-icon{color:#94a3b8;font-size:22px}.complaint-activity-timeline.ant-timeline{margin-top:4px}.complaint-activity-timeline .ant-timeline-item{padding-bottom:18px}.complaint-activity-timeline .ant-timeline-item:last-child{padding-bottom:0}.complaint-activity-timeline .ant-timeline-item-tail{display:none}.complaint-activity-timeline .ant-timeline-item-head{inset-inline-start:0!important}.complaint-activity-timeline .ant-timeline-item-content{width:calc(100% - 22px)!important;margin-inline-start:0!important;inset-inline-start:22px!important}.complaint-activity-timeline-dot{color:var(--brand-blue);font-size:14px}.complaint-activity-timeline-dot.is-special{color:#d97706}.complaint-activity-item{background:#fff;border:1px solid #dbe4f0;border-radius:10px;padding:14px 16px;box-shadow:0 1px 2px #0f172a0a}.complaint-activity-item.is-update-request{background:#fffdf5;border-color:#fde68a}.complaint-activity-item.is-reopen-request{background:#fffef8;border-color:#fcd34d}.complaint-activity-item.is-reopened{background:#fdfaff;border-color:#d8b4fe}.complaint-activity-item-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:8px 16px;margin-bottom:10px;display:flex}.complaint-activity-item-meta{flex-wrap:wrap;align-items:center;gap:8px;min-width:0;display:flex}.complaint-activity-item-user{font-size:14px}.complaint-activity-item-role{font-size:12px}.complaint-activity-item-date{flex-shrink:0;font-size:12px}.complaint-activity-details-btn{margin-top:12px;transition:background-color .2s,border-color .2s,color .2s}.complaint-activity-details-btn.is-expanded{background:#f8fafc;border-color:#cbd5e1}.complaint-activity-entry-attachments-wrap{grid-template-rows:0fr;transition:grid-template-rows .32s cubic-bezier(.4,0,.2,1);display:grid}.complaint-activity-entry-attachments-wrap.is-expanded{grid-template-rows:1fr}.complaint-activity-entry-attachments-inner{min-height:0;overflow:hidden}.complaint-activity-entry-attachments{opacity:0;border-top:1px solid #0000;margin-top:0;padding-top:16px;transition:opacity .24s,transform .32s cubic-bezier(.4,0,.2,1),border-color .32s,padding-top .32s cubic-bezier(.4,0,.2,1);transform:translateY(-6px)}.complaint-activity-entry-attachments-wrap.is-expanded .complaint-activity-entry-attachments{border-top-color:var(--brand-border);opacity:1;transform:translateY(0)}@media (prefers-reduced-motion:reduce){.complaint-activity-entry-attachments-wrap,.complaint-activity-entry-attachments,.complaint-activity-details-btn{transition:none}}.complaint-activity-details-modal-title{color:var(--brand-blue-dark);align-items:center;gap:8px;display:inline-flex}.complaint-activity-details-modal-body{flex-direction:column;gap:16px;display:flex}.complaint-activity-details-modal-meta{flex-wrap:wrap;align-items:center;gap:8px 12px;display:flex}.complaint-activity-details-modal-message{color:#334155;white-space:pre-wrap;word-break:break-word;background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;padding:12px 14px;margin-bottom:0!important}.complaint-activity-entry-body{padding-top:4px}.complaint-activity-entry-meta{align-items:center;gap:8px;margin-bottom:12px;display:flex}.complaint-activity-entry-meta-icon{color:var(--brand-blue);font-size:14px}.complaint-activity-message{color:#334155;white-space:pre-wrap;word-break:break-word;font-size:15px;line-height:1.65;margin-bottom:0!important}.complaint-activity-attachments-label{text-transform:uppercase;letter-spacing:.03em;color:var(--brand-gray);margin-bottom:12px;font-size:12px;font-weight:600;display:block}.complaint-sidebar-card .complaint-timeline{margin-top:0}.complaint-timeline-dot{color:var(--brand-blue);font-size:14px}.complaint-timeline-item{padding-bottom:4px}.complaint-timeline-date{font-size:12px}.complaint-timeline-attachments{flex-direction:column;gap:6px;margin-top:10px;display:flex}.complaint-timeline-attachment{border:1px solid var(--brand-border);background:var(--brand-bg);color:var(--brand-blue);border-radius:6px;align-items:center;gap:8px;max-width:100%;padding:6px 10px;font-size:12px;font-weight:500;text-decoration:none;display:inline-flex}.complaint-timeline-attachment:hover{color:var(--brand-blue-dark);background:#1b4f9c0f;border-color:#1b4f9c40}.complaint-timeline-attachment-name{text-overflow:ellipsis;white-space:nowrap;flex:1;min-width:0;overflow:hidden}.complaint-timeline-attachment-type{text-transform:uppercase;letter-spacing:.03em;color:var(--brand-gray);flex-shrink:0;font-size:10px;font-weight:600}.progress-update-upload{border-radius:8px!important}.progress-update-upload .ant-upload-drag{padding:16px 12px!important}.proof-attachment-upload{flex-direction:column;gap:20px;display:flex}.attachment-slots-section{border:1px solid var(--brand-border);background:#fafbfd;border-radius:12px;padding:16px}.attachment-slots-header{align-items:flex-start;gap:12px;margin-bottom:14px;display:flex}.attachment-slots-header-icon{color:var(--brand-blue);flex-shrink:0;margin-top:2px;font-size:20px}.attachment-slots-header-text{flex:1;min-width:0}.attachment-slots-title{line-height:1.35;display:block;color:var(--brand-blue-dark)!important;font-size:14px!important}.attachment-slots-hint{margin-top:2px;line-height:1.4;display:block;font-size:12px!important}.attachment-slots-count{background:#1b4f9c14;border-radius:999px;flex-shrink:0;padding:4px 10px;font-size:12px;font-weight:600;color:var(--brand-blue-dark)!important}.attachment-slot-input{display:none}.attachment-slots-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.attachment-slot{aspect-ratio:1;border-radius:10px;min-height:96px;position:relative}.attachment-slot-empty{width:100%;height:100%;color:var(--brand-blue);cursor:pointer;background:#fff;border:2px dashed #1b4f9c38;flex-direction:column;justify-content:center;align-items:center;gap:8px;padding:10px;transition:border-color .2s,background-color .2s,color .2s;display:flex}.attachment-slot-empty:hover{color:var(--brand-blue-dark);background:#1b4f9c0a;border-color:#1b4f9c73}.attachment-slot-plus{font-size:22px}.attachment-slot-empty-label{text-align:center;font-size:11px;font-weight:600;line-height:1.3}.attachment-slot-filled{border:1px solid var(--brand-border);background:#fff;overflow:hidden;box-shadow:0 1px 3px #1b4f9c0f}.attachment-slot-preview{object-fit:cover;width:100%;height:100%;display:block}.attachment-slot-doc{text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:6px;height:100%;padding:12px 10px;display:flex}.attachment-slot-doc-icon{width:40px;height:40px;color:var(--brand-blue);background:#1b4f9c14;border-radius:10px;justify-content:center;align-items:center;font-size:22px;display:inline-flex}.attachment-slot-doc-name{width:100%;color:var(--brand-black)!important;font-size:11px!important;font-weight:600!important;line-height:1.3!important}.attachment-slot-doc-meta{font-size:10px!important}.attachment-slot-remove{color:#ef4444;cursor:pointer;background:#ffffffeb;border:none;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;padding:0;font-size:18px;transition:transform .15s,background-color .15s;display:inline-flex;position:absolute;top:6px;right:6px;box-shadow:0 1px 4px #00000026}.attachment-slot-remove:hover{background:#fff;transform:scale(1.05)}@media (width<=991px){.attachment-slots-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.create-complaint-card .ant-card-body{padding:18px 16px}.hm-form-section-title{margin-bottom:14px!important;font-size:15px!important}.hm-form-divider{margin-block:18px!important}}@media (width<=479px){.attachment-slots-section{padding:14px 12px}.attachment-slots-header{flex-wrap:wrap;gap:8px}.attachment-slots-count{margin-left:auto}.attachment-slots-grid{gap:10px}.attachment-slot{min-height:88px}}.proof-attachment-view .attachment-slot-view{cursor:pointer}.proof-attachment-view .attachment-slot-link{color:inherit;text-decoration:none;transition:border-color .2s,box-shadow .2s}.proof-attachment-view .attachment-slot-link:hover{border-color:#1b4f9c59;box-shadow:0 4px 12px #1b4f9c1a}.proof-attachment-view .attachment-slot-preview-wrap,.proof-attachment-view .attachment-slot-preview-wrap .ant-image,.proof-attachment-view .attachment-slot-preview-wrap img{width:100%;height:100%;display:block}.proof-attachment-view .attachment-slot-preview-wrap .ant-image-img{object-fit:cover;width:100%;height:100%}.assign-staff-modal .ant-modal,.print-ack-modal .ant-modal,.print-report-modal .ant-modal{width:min(820px,100vw - 32px)!important;max-width:min(820px,100vw - 32px)!important}.progress-update-modal .assign-staff-modal-ref{margin-bottom:20px}.progress-update-modal-form .ant-form-item{margin-bottom:18px}.progress-update-modal-form .ant-form-item:last-child{margin-bottom:0}.progress-update-modal-form .ant-form-item-extra{margin-top:4px}.progress-update-field-hint{margin-bottom:8px;line-height:1.45;display:block;font-size:12px!important}.progress-update-textarea,.progress-update-modal .attachment-dropzone-wrap{margin-top:0}.progress-update-modal .attachment-dropzone{min-height:88px}.progress-update-modal .attachment-dropzone-list{margin-top:2px}.attachment-dropzone-wrap{flex-direction:column;gap:10px;display:flex}.attachment-dropzone{width:100%;min-height:96px;color:var(--brand-blue-dark);cursor:pointer;background:#fafbfd;border:1.5px dashed #1b4f9c47;border-radius:10px;flex-direction:column;justify-content:center;align-items:center;gap:4px;padding:14px 16px;transition:border-color .2s,background-color .2s;display:flex}.attachment-dropzone:hover:not(:disabled),.attachment-dropzone:focus-visible{background:#1b4f9c0a;border-color:#1b4f9c80;outline:none}.attachment-dropzone:disabled{opacity:.65;cursor:not-allowed}.attachment-dropzone-icon{color:var(--brand-blue);font-size:22px}.attachment-dropzone-title{color:var(--brand-blue-dark);font-size:13px;font-weight:600}.attachment-dropzone-hint{color:var(--brand-gray);text-align:center;font-size:11px;line-height:1.35}.attachment-dropzone-list{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.attachment-dropzone-item{border:1px solid var(--brand-border);background:#fff;border-radius:8px;grid-template-columns:auto 1fr auto auto;align-items:center;gap:8px;padding:8px 10px;display:grid}.attachment-dropzone-item-icon{width:28px;height:28px;color:var(--brand-blue);background:#1b4f9c14;border-radius:6px;justify-content:center;align-items:center;font-size:14px;display:inline-flex}.attachment-dropzone-item-name{min-width:0;color:var(--brand-black);text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:600;overflow:hidden}.attachment-dropzone-item-size{color:var(--brand-gray);white-space:nowrap;font-size:11px}.attachment-dropzone-item-remove{color:#ef4444;cursor:pointer;background:0 0;border:none;border-radius:50%;justify-content:center;align-items:center;width:22px;height:22px;padding:0;font-size:16px;display:inline-flex}.attachment-dropzone-wrap-compact .attachment-dropzone{min-height:84px;padding:12px 14px}.attachment-dropzone-wrap-compact .attachment-dropzone-icon{font-size:20px}.attachment-dropzone-wrap-compact .attachment-dropzone-title{font-size:12px}.attachment-dropzone-wrap-compact .attachment-dropzone-hint{font-size:10px}.request-update-modal-icon{color:#d97706;background:#d977061f}.request-update-assignee{background:#eff6ff;border:1px solid #bfdbfe;border-radius:10px;align-items:center;gap:10px;margin-bottom:16px;padding:12px 14px;display:flex}.request-update-assignee-icon{color:var(--brand-blue);flex-shrink:0;font-size:16px}.request-update-assignee-text{color:var(--brand-blue-dark);font-size:13px;line-height:1.45}.request-update-modal .assign-staff-modal-ref{margin-bottom:20px}.request-update-modal .assign-staff-form .ant-form-item{margin-bottom:0}.assign-staff-modal .ant-modal-content{border-radius:12px;padding:0;overflow:hidden}.assign-staff-modal .ant-modal-header{border-bottom:1px solid var(--brand-border);background:#fff;margin-bottom:0;padding:22px 24px 18px}.assign-staff-modal .ant-modal-body{padding:24px}.assign-staff-modal .ant-modal-footer{border-top:1px solid var(--brand-border);background:#fafbfc;margin-top:0;padding:16px 24px 20px}.assign-staff-modal-title-wrap{align-items:flex-start;gap:14px;display:flex}.assign-staff-modal-icon{width:40px;height:40px;color:var(--brand-blue);background:#1b4f9c1a;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;font-size:18px;display:flex}.assign-staff-modal-title{color:var(--brand-blue-dark);margin-bottom:4px;font-size:17px;font-weight:600;line-height:1.3}.assign-staff-modal-subtitle{font-size:13px;line-height:1.45;display:block}.assign-staff-modal-ref{background:var(--brand-bg);border:1px solid var(--brand-border);border-radius:10px;align-items:flex-start;gap:12px;margin-bottom:24px;padding:14px 16px;display:flex}.assign-staff-modal-ref-icon{color:var(--brand-blue);margin-top:2px;font-size:18px}.assign-staff-modal-ref-label{text-transform:uppercase;letter-spacing:.04em;margin-bottom:2px;font-size:11px;display:block}.assign-staff-modal-ref-ack{color:var(--brand-blue-dark);margin-bottom:2px;font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:14px;display:block}.assign-staff-modal-ref-title{font-size:13px;line-height:1.45;display:block}.assign-staff-form .ant-form-item-label>label{color:var(--brand-blue-dark);height:auto;font-weight:500}.assign-staff-form .ant-form-item{margin-bottom:20px}.assign-staff-modal-footer{justify-content:flex-end;gap:10px;display:flex}.status-action-modal-content{padding-top:4px}.settings-config-card{box-shadow:0 1px 3px #1b4f9c0a;border:1px solid var(--brand-border)!important;border-radius:12px!important}.settings-config-card .ant-card-body{padding:20px 24px!important}.settings-config-tabs .ant-tabs-nav{margin-bottom:20px!important}.settings-config-tabs .ant-tabs-tabpane{padding-top:4px}.settings-config-alert{margin-bottom:20px!important}.settings-editable-list{padding-top:4px}.settings-add-row{align-items:stretch;gap:10px;width:100%;max-width:520px;margin-bottom:20px;padding-bottom:4px;display:flex}.settings-add-row-wide{max-width:560px}.settings-add-row .ant-input-affix-wrapper,.settings-add-row .ant-input{flex:1;min-width:0}.settings-add-row .ant-btn{flex-shrink:0;min-width:88px}.settings-config-list{border-radius:8px;overflow:hidden}.settings-config-list .ant-list-item{padding:12px 16px!important}.hm-mobile-drawer.ant-drawer .ant-drawer-content-wrapper,.hm-mobile-drawer .ant-drawer-content,.hm-mobile-drawer .ant-drawer-section,.hm-mobile-drawer .ant-drawer-body{background:var(--hm-sider-gradient)!important}.hm-mobile-drawer .ant-drawer-content{box-shadow:2px 0 12px #153d7a26}.hm-mobile-drawer .ant-drawer-body{padding:0!important}.hm-sider-drawer-inner{background:var(--hm-sider-gradient);height:100%;min-height:100dvh}@media (width<=991px){.hm-main-area{margin-left:0!important}.stat-cards-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.complaints-list-card .ant-card-body,.dashboard-panel .ant-card-body{padding:16px!important}.page-header{margin-bottom:20px}.page-header .ant-btn-lg{width:100%}}@media (width<=767px){.hm-header-inner{gap:8px;height:56px;padding:0 10px 0 8px}.hm-header-divider,.hm-header-org{display:none}.hm-header-page{font-size:14px}.hm-user-trigger{border:none;border-radius:50%;gap:0;padding:4px}.hm-content{padding:10px;padding-bottom:max(16px, env(safe-area-inset-bottom))}.hm-content-inner{border-radius:10px;min-height:auto;padding:14px}.page-header{margin-bottom:16px;padding-bottom:12px}.page-title{font-size:1.25rem!important}.stat-cards-grid{grid-template-columns:1fr;gap:12px}.stat-card-inner{min-height:auto}.stat-card .ant-card-body{padding:14px 16px!important}.dashboard-action-cards{grid-template-columns:1fr;gap:12px;margin-top:16px}.dashboard-action-card .ant-card-body{padding:14px 16px!important}.dashboard-action-card-icon{width:40px;height:40px;font-size:18px}.dashboard-complaints-panel{margin-top:16px}.dashboard-info-grid{gap:12px;margin-top:16px}.dashboard-page .page-title{word-break:break-word;font-size:1.125rem!important;line-height:1.35!important}.dashboard-page .page-header .ant-typography{word-break:break-word}.dashboard-panel .ant-card-head{padding:0 14px!important}.dashboard-panel .ant-card-head-title{white-space:normal;padding:10px 0;line-height:1.35}.dashboard-panel .ant-card-body{padding:12px 14px!important}.dashboard-panel-main .ant-card-body{padding:12px 10px!important}.dashboard-table-scroll .ant-table-wrapper{max-width:100%}.stat-card .ant-statistic-content-value{font-size:22px!important}.complaint-filters-bar{margin-bottom:12px;padding-bottom:12px}.complaint-filters-actions{grid-template-columns:1fr 1fr;gap:8px;width:100%;display:grid}.complaint-filter-btn{width:100%;min-height:40px}.complaints-table .ant-table-thead>tr>th,.complaints-table .ant-table-tbody>tr>td{font-size:13px;padding:8px 10px!important}.complaints-table-pagination{padding-top:12px;margin-top:12px!important}.complaints-table-pagination .ant-pagination{justify-content:flex-end}.complaint-detail-header{border-radius:10px;margin-bottom:16px;padding:16px}.complaint-detail-title{font-size:1.125rem!important}.complaint-ack-number{word-break:break-all;font-size:1rem}.complaint-header-actions{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;width:100%;display:grid}.complaint-header-actions .ant-btn{width:100%;min-height:40px;margin:0!important}.complaint-header-actions .ant-btn-primary{grid-column:1/-1}.complaint-summary-row{gap:12px;margin-bottom:16px}.complaint-summary-chip{padding:14px}.complaint-section-body{padding:16px!important}.complaint-section-head{flex-wrap:wrap;gap:12px;padding:14px 16px}.complaint-section-icon{width:40px;height:40px;font-size:20px}.complaint-section-title{font-size:17px!important}.complaint-section-badge{margin-left:auto}.complaint-timeline-report-summary{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.complaint-timeline-report-summary-value{font-size:18px}.complaint-timeline-report-chart-block,.complaint-timeline-report-table-block{padding:14px}.complaint-activity-item-head{flex-direction:column;align-items:flex-start;gap:6px}.complaint-activity-item-meta{width:100%}.complaint-detail-meta{gap:6px;font-size:13px}.complaint-meta-dot{display:none}.complaint-detail-meta span{width:100%;display:block}.complaint-detail-meta span:not(:last-child):after{content:none}.assign-staff-modal .ant-modal,.print-ack-modal .ant-modal,.print-report-modal .ant-modal,.progress-update-modal .ant-modal{padding-bottom:16px;max-width:calc(100vw - 24px)!important;top:16px!important}.assign-staff-modal .ant-modal-body{max-height:calc(100dvh - 180px);overflow-y:auto;padding:16px!important}.assign-staff-modal .ant-modal-header{padding:16px!important}.assign-staff-modal .ant-modal-footer{padding:12px 16px 16px!important}.assign-staff-modal-footer{flex-direction:column-reverse;gap:8px}.assign-staff-modal-footer .ant-btn{width:100%;min-height:44px}.assign-staff-modal-title-wrap{gap:10px}.assign-staff-modal-icon{width:36px;height:36px;font-size:16px}.assign-staff-modal-title{font-size:15px}.progress-update-upload .ant-upload-drag{padding:12px 8px!important}.progress-update-modal .assign-staff-modal-ref{margin-bottom:16px}.progress-update-modal-form .ant-form-item{margin-bottom:14px}.progress-update-modal .attachment-dropzone{min-height:76px;padding:12px}.progress-update-modal .attachment-dropzone-item{grid-template-columns:auto 1fr auto}.progress-update-modal .attachment-dropzone-item-size{display:none}.ant-input,.ant-input-affix-wrapper,.ant-select-selector,.ant-btn{min-height:40px}.ant-form-item{margin-bottom:16px}.create-complaint-card .ant-card-body{padding:14px 12px}.hm-form .ant-form-item{margin-bottom:14px}.hm-form .ant-form-item-label{padding-bottom:4px}.hm-form .ant-form-item-label>label{font-size:13px}.hm-form-section-title{margin-bottom:12px!important;font-size:14px!important}.hm-form-divider{margin-block:16px!important}.hm-form .ant-input-show-count-suffix,.hm-form .ant-input-textarea-show-count:after{font-size:11px}.hm-form-proof-item .ant-form-item-control-input{min-width:0}.proof-attachment-upload{gap:14px}.ant-tabs-nav{margin-bottom:12px!important}.ant-tabs-nav-wrap{-webkit-overflow-scrolling:touch;overflow-x:auto!important}.ant-tabs-nav-list{flex-wrap:nowrap!important}}@media (width<=479px){.create-complaint-card .ant-card-body{padding:12px 10px}.hm-form .ant-form-item-extra{font-size:11px}.complaint-header-actions,.complaint-filters-actions{grid-template-columns:1fr}.complaint-ack-cell{white-space:normal;word-break:break-all;padding:2px 6px;font-size:11px}}@media (width>=768px) and (width<=991px){.hm-content{padding:14px 16px}.hm-content-inner{padding:18px 20px}.complaint-detail-header{padding:20px 22px}}@media (width<=1024px){.complaint-detail-grid{grid-template-columns:1fr}.complaint-detail-sidebar{position:static}.complaint-summary-row{grid-template-columns:1fr}}.complaint-timeline-dot-request{color:#d97706}.complaint-timeline-item-request{background:#fffbeb;border:1px solid #fde68a;border-radius:8px;padding:10px 12px}.complaint-update-request-alert{border-radius:8px}.hm-notification-btn{width:40px;height:40px;color:var(--brand-blue-dark);border-radius:10px;justify-content:center;align-items:center;display:inline-flex}.hm-notification-btn:hover{color:var(--brand-blue);background:#1b4f9c0f}.notification-dropdown{box-sizing:border-box;max-width:calc(100vw - 12px)!important}.notification-dropdown .ant-dropdown-menu{box-sizing:border-box;width:100%;max-width:100%;max-height:min(420px,100dvh - 140px);padding:6px;overflow:hidden auto}.notification-dropdown .ant-dropdown-menu-item{white-space:normal;max-width:100%;padding-inline:4px}.notification-dropdown .ant-dropdown-menu-title-content{width:100%;min-width:0}.notification-item{text-align:left;cursor:pointer;box-sizing:border-box;background:0 0;border:none;border-radius:8px;flex-direction:column;align-items:flex-start;gap:4px;width:100%;min-width:0;max-width:100%;padding:10px 12px;display:flex}.notification-item:hover{background:#f8fafc}.notification-item-unread{background:#eff6ff}.notification-item-unread:hover{background:#dbeafe}.notification-item-title{white-space:normal;word-break:break-word;overflow-wrap:anywhere;width:100%;max-width:100%;font-size:13px;line-height:1.35}.notification-item-message,.notification-item-meta{white-space:normal;word-break:break-word;overflow-wrap:anywhere;width:100%;max-width:100%;font-size:12px;line-height:1.4;display:block}.notification-empty{padding:12px 8px}.notification-dropdown-panel{box-sizing:border-box;background:#fff;border-radius:10px;flex-direction:column;width:100%;max-width:100%;max-height:min(520px,100dvh - 72px);display:flex;overflow:hidden;box-shadow:0 8px 24px #1b4f9c1f}.notification-dropdown-header{border-bottom:1px solid var(--brand-border);flex-shrink:0;justify-content:space-between;align-items:center;gap:8px;min-width:0;padding:12px 16px;display:flex}.notification-dropdown-panel>.ant-dropdown-menu{flex:1;min-height:0}.notification-dropdown-count{font-size:12px}.notification-dropdown-footer{border-top:1px solid var(--brand-border);flex-shrink:0;padding:4px 8px 8px}@media (width<=767px){.notification-dropdown{width:calc(100vw - 12px)!important;max-width:calc(100vw - 12px)!important}.notification-dropdown-panel{max-height:min(480px,100dvh - 64px)}.notification-dropdown .ant-dropdown-menu{max-height:min(300px,100dvh - 180px)}.notification-dropdown-header{padding:10px 12px}.notification-item{padding:10px}}.notifications-page-card{border-radius:12px;box-shadow:0 1px 3px #1b4f9c14}.notifications-page-loading,.notifications-page-empty{padding:48px 16px}.notifications-page-item-unread{background:#f8fbff}.notifications-page-item-icon{width:40px;height:40px;color:var(--brand-blue);background:#1b4f9c1a;border-radius:10px;justify-content:center;align-items:center;font-size:18px;display:inline-flex}.notifications-page-item-title-row{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.notifications-page-item-message{color:#334155;margin-bottom:6px!important}.notifications-page-item-meta{font-size:12px}.analytics-page{flex-direction:column;gap:20px;display:flex}.analytics-filters-card{border-radius:12px;box-shadow:0 1px 3px #1b4f9c14}.analytics-filters-card .ant-card-body{padding:16px 20px!important}.analytics-filters-bar{flex-direction:column;gap:14px;display:flex}.analytics-filters-presets{flex-wrap:wrap;gap:8px;display:flex}.analytics-filters-form{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px;display:flex}.analytics-filters-fields{flex-wrap:wrap;flex:1;align-items:flex-end;gap:10px 12px;min-width:0;display:flex}.analytics-filters-item{min-width:140px;margin-bottom:0!important}.analytics-filters-date{min-width:260px}.analytics-filters-item-sm{min-width:120px}.analytics-filters-actions{flex-wrap:wrap;flex-shrink:0;align-items:center;gap:8px;display:flex}.analytics-filters-count{color:var(--brand-blue-dark)!important;background:#eff6ff!important;border-color:#bfdbfe!important;border-radius:999px!important;margin:0!important;padding:4px 10px!important;font-size:12px!important}@media (width<=768px){.analytics-filters-form,.analytics-filters-fields{flex-direction:column;align-items:stretch}.analytics-filters-item,.analytics-filters-date,.analytics-filters-item-sm{width:100%;min-width:0}.analytics-filters-actions{justify-content:flex-end;width:100%}}.analytics-charts-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;display:grid}.analytics-chart-card{border-radius:12px;box-shadow:0 1px 3px #1b4f9c14}.analytics-chart-card-wide{grid-column:1/-1}.analytics-donut-wrap{position:relative}.analytics-donut-center{pointer-events:none;z-index:1;flex-direction:column;align-items:center;display:flex;position:absolute;top:42%;left:50%;transform:translate(-50%,-50%)}.analytics-donut-center-value{color:var(--brand-blue-dark);font-size:28px;font-weight:700;line-height:1.1}.analytics-donut-center-label{color:var(--brand-gray);margin-top:2px;font-size:12px}.analytics-chart-empty{justify-content:center;align-items:center;min-height:280px;display:flex}.analytics-chart-tooltip{background:#fff;padding:10px 12px}.analytics-chart-tooltip-row{align-items:center;gap:8px;margin-top:4px;display:flex}.analytics-chart-tooltip-dot{border-radius:50%;flex-shrink:0;width:8px;height:8px}.analytics-chart-legend{color:var(--brand-gray);font-size:12px}@media (width<=992px){.analytics-charts-grid{grid-template-columns:1fr}.analytics-chart-card-wide{grid-column:auto}}.reports-page{flex-direction:column;gap:20px;display:flex}.reports-filters-card,.reports-chart-card,.reports-summary-card{border-radius:12px;box-shadow:0 1px 3px #1b4f9c14}.reports-filters-card .ant-card-body{padding:10px 20px 14px!important}.reports-chart-card .ant-card-body,.reports-summary-card .ant-card-body{padding:16px 20px!important}.reports-chart-title{margin-bottom:4px;font-size:1rem;display:block}.reports-chart-subtitle{margin-bottom:12px;display:block}.reports-chart-total{align-items:baseline;gap:8px;margin-bottom:12px;padding:0;display:inline-flex}.reports-chart-total-label{font-size:13px}.reports-chart-total-value{color:var(--brand-blue-dark);font-size:1.25rem;line-height:1.2}.reports-chart-scroll{-webkit-overflow-scrolling:touch;width:100%;overflow-x:auto}.reports-chart-wrap{width:100%;min-height:320px}.reports-filter-select,.reports-date-range{width:100%}.reports-chart-empty{justify-content:center;align-items:center;min-height:280px;display:flex}.reports-chart-tooltip{background:#fff;min-width:140px;padding:10px 12px}.reports-chart-tooltip .block{line-height:1.5;display:block}.reports-stacked-chart{width:100%}.reports-stacked-legend{flex-wrap:wrap;justify-content:center;gap:10px 16px;padding-top:4px;display:flex}.reports-stacked-legend-item{color:var(--brand-gray,#64748b);align-items:center;gap:6px;font-size:12px;line-height:1.3;display:inline-flex}.reports-stacked-legend-swatch,.reports-stacked-tooltip-swatch{border-radius:2px;flex-shrink:0;width:10px;height:10px}.reports-stacked-tooltip{border-radius:8px;min-width:180px;box-shadow:0 4px 12px #1b4f9c1a}.reports-stacked-tooltip-title{color:var(--brand-blue-dark);margin-bottom:4px;display:block}.reports-stacked-tooltip-total{color:var(--brand-gray,#64748b);border-bottom:1px solid var(--brand-border);margin-bottom:8px;padding-bottom:6px;font-size:12px;display:block}.reports-stacked-tooltip-rows{flex-direction:column;gap:4px;display:flex}.reports-stacked-tooltip-row{grid-template-columns:10px 1fr auto;align-items:center;gap:8px;font-size:12px;line-height:1.4;display:grid}.reports-stacked-tooltip-label{color:var(--brand-black,#0f172a)}.reports-stacked-tooltip-value{color:var(--brand-blue-dark);font-weight:600}.reports-chart-legend{color:var(--brand-gray,#64748b);font-size:12px}.reports-filters-bar.ant-form{margin:0}.reports-filters-bar{flex-direction:column;gap:0;display:flex}.reports-filters-row{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:12px 16px;display:flex}.reports-filters-fields{flex:1;grid-template-columns:minmax(180px,220px) minmax(260px,1fr);gap:16px;min-width:0;display:grid}.reports-filter-preset,.reports-filter-range{margin-bottom:0!important}.reports-filter-preset .ant-form-item-label,.reports-filter-range .ant-form-item-label{padding-bottom:4px!important}.reports-filters-actions{flex-wrap:wrap;flex-shrink:0;align-items:center;gap:8px;display:flex}.reports-summary-header{text-align:center;flex-flow:column wrap;justify-content:center;align-items:center;gap:10px;margin-bottom:10px;padding-top:0;display:flex}.reports-summary-heading{flex-direction:column;align-items:center;gap:2px;width:100%;display:flex}.reports-summary-title{text-align:center;font-size:1.05rem;line-height:1.35;display:block;margin:0!important}.reports-summary-subtitle{text-transform:uppercase;letter-spacing:.02em;font-size:.875rem;font-weight:600;line-height:1.35;display:block;color:var(--brand-blue-dark,#153d7a)!important;margin:2px 0 0!important}.reports-summary-period{line-height:1.35;display:block;margin:4px 0 0!important}.reports-summary-header .ant-btn{margin-top:2px}.reports-data-table.ant-table-wrapper,.reports-data-table.ant-table-wrapper .ant-table,.reports-data-table.ant-table-wrapper .ant-table-container,.reports-data-table.ant-table-wrapper .ant-table-content,.reports-data-table.ant-table-wrapper .ant-table-header,.reports-data-table.ant-table-wrapper .ant-table-body,.reports-data-table.ant-table-wrapper table,.reports-data-table.ant-table-wrapper .ant-table-cell{border-radius:0!important}.reports-data-table.ant-table-wrapper .ant-table{overflow:hidden;border:1px solid var(--brand-border)!important;background:#fff!important}.reports-data-table.ant-table-wrapper .ant-table-header{background:var(--brand-blue-dark,#153d7a)!important}.reports-data-table.ant-table-wrapper table{border-collapse:collapse!important}.reports-data-table .ant-table-thead>tr>th{text-align:center;font-weight:600;background:var(--brand-blue-dark,#153d7a)!important;color:#fff!important;vertical-align:middle!important;border-radius:0!important;border:1px solid #ffffff59!important;border-start-start-radius:0!important;border-start-end-radius:0!important}.reports-data-table .ant-table-thead>tr>th .ant-table-column-title{justify-content:center;align-items:center;width:100%;min-height:100%;display:inline-flex}.reports-data-table .ant-table-thead>tr>th:before{display:none!important}.reports-data-table .ant-table-tbody>tr>td{text-align:center;background:#fff;border:1px solid var(--brand-border)!important;vertical-align:middle!important;border-radius:0!important}.reports-data-table .ant-table-tbody>tr:hover>td{background:#fff!important}.reports-data-table .ant-table-thead>tr>th,.reports-data-table .ant-table-tbody>tr>td{padding:6px 8px!important}.reports-ward-table .reports-summary-row>td{color:var(--brand-blue-dark,#153d7a);border:1px solid var(--brand-border)!important;background:#f0fdf4!important;padding:18px 10px!important;font-size:15px!important;font-weight:700!important}.reports-ward-table .reports-summary-row:hover>td{background:#f0fdf4!important}.reports-table-scroll{-webkit-overflow-scrolling:touch;width:100%;max-width:100%;overflow-x:auto}.reports-table-scroll .ant-table-wrapper{min-width:100%}@media (width<=768px){.reports-page{gap:14px}.reports-filters-card .ant-card-body,.reports-chart-card .ant-card-body,.reports-summary-card .ant-card-body{padding:12px 14px!important}.reports-filters-row{flex-direction:column;align-items:stretch;gap:10px}.reports-filters-fields{grid-template-columns:1fr;gap:10px;width:100%}.reports-filter-preset,.reports-filter-range{width:100%}.reports-filter-preset .ant-select,.reports-filter-range .ant-picker{width:100%!important}.reports-filters-actions{grid-template-columns:1fr 1fr;gap:8px;width:100%;display:grid}.reports-filters-actions .ant-btn{width:100%;min-height:40px;margin:0!important}.reports-chart-wrap{min-height:260px}.reports-chart-title{font-size:.95rem}.reports-chart-subtitle{margin-bottom:12px;font-size:13px}.reports-chart-legend{font-size:11px}.reports-summary-header{gap:8px;margin-bottom:10px}.reports-summary-header .ant-btn{width:100%;max-width:320px;margin-top:0}.reports-summary-title,.reports-summary-heading .ant-typography{word-break:break-word}.reports-ward-table .ant-table-thead>tr>th,.reports-ward-table .ant-table-tbody>tr>td{white-space:nowrap;font-size:13px;padding:8px 10px!important}.reports-ward-table .reports-summary-row>td{padding:15px 10px!important;font-size:14px!important}}@media (width<=480px){.complaint-info-grid,.complaint-info-grid-4,.complaint-info-grid-description,.complaint-assignment-grid{grid-template-columns:1fr;gap:14px 0}.reports-filters-actions{grid-template-columns:1fr}}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}
